Refund Policy

Welcome to CAMELOT-SAILING. We value your trust and strive to ensure your satisfaction with our services. Please read our refund policy carefully.

General Refund Policy

If you are not entirely satisfied with your purchase, we're here to help. Our policy allows for a refund request within 14 days of your purchase. After this period, unfortunately, we cannot offer you a refund or exchange.

Refund Conditions

• The item must be unused and in the same condition that you received it.
• The item should be in its original packaging.
• A receipt or proof of purchase is required.

Non-refundable Items

Certain items are exempt from being returned: gift cards, downloadable software products, and some health and personal care items.

Refund Process

To initiate a refund, send your item to:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Contact Us

If you have any questions about our refund policy, please contact us:

Email: [email protected]
Phone: (123) 456-7890